Terms of Service

Last updated: 2025/12/22

1. Overview

This website (the “Site”) and all digital products, courses, toolkits, and content delivered through it (“Services”) are operated by Heather Vale Media / Writerverse UnVALEd (“Company,” “we,” “our”).

By accessing or purchasing through this Site, you agree to these Terms of Service.

2. Use of the Site

You must be at least 18 years old to use this Site or purchase our products. You agree not to use the Site for any unlawful or harmful purpose.

3. Intellectual Property

All content, digital products, frameworks, writing personality materials, emails, PDFs, audio files, and downloadable files are the intellectual property of the Company.

You may not share, reproduce, distribute, or resell any materials without express written permission.

4. Purchases and Payment

All payments are processed securely through third-party providers (ThriveCart, Stripe, PayPal). By purchasing, you agree that:

• You have the legal right to use the payment method provided
• You authorize the Company or its processors to charge your payment method

5. Digital Product Delivery

Upon purchase, you will receive digital access via email or through the designated learning portal. If you do not receive access, contact support at: help@writerverseunvaled.com

**6. No Refunds on Digital Products

Due to the instant, irrevocable nature of digital content, all sales of digital products are final and non-refundable.

This includes:

• Toolkits
• Playbooks
• Ebooks
• PDF downloads
• Audio files
• Courses
• Membership materials
• Any bonuses or add-ons

If you experience an access issue, we will ensure you receive the product, but we do not issue refunds.

7. Testimonials and Results Disclaimer

Testimonials represent individual experiences and do not guarantee similar results. Writing performance and outcomes vary depending on effort, skill, and other factors.

8. Limitation of Liability

To the fullest extent permitted by law, the Company is not liable for:

• losses from the use or inability to use our products
• business losses, data losses, or third-party damages
• decisions made based on our content

Your use of the Site and products is at your own risk.

9. Governing Law

These Terms are governed by the laws of the State of Nevada (United States), without regard to conflict-of-law rules.

10. Contact

For questions about these Terms, email: help@writerverseunvaled.com

Privacy Policy

Last updated: 2025/12/22

1. Information We Collect

We collect information you voluntarily provide, including:

• Name
• Email address
• Payment information (processed by third-party providers)
• Quiz responses (for personalization)
• Purchase history
• Interaction with emails

We also collect automatic data through cookies, analytics, and website logs.

2. How We Use Your Information

We use your information to:

• deliver digital products
• provide personalized toolkit results
• send emails and updates you subscribed to
• improve content and user experience
• process payments
• comply with legal obligations

3. Email Consent

By entering your email:

• in a quiz
• on a landing page
• during checkout
• through a free download
• through a form connected via API/automation

…you consent to receiving relevant emails from us.

You may unsubscribe at any time by clicking the link at the bottom of any email.

4. Sharing of Information

We do not sell your personal information.
We may share limited necessary data with trusted service providers such as:

• ThriveCart
• Flodesk
• Pabbly
• Tally
• Stripe / PayPal
• Analytics providers

Only for the purpose of delivering your purchases and communications.

5. Data Protection

We implement reasonable security measures to protect your data, though no online service is 100% secure.

6. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze site performance, and personalize content.

7. Third-Party Links

Our Site may link to external websites. We are not responsible for their content or privacy practices.

8. Children’s Privacy

This Site is not intended for children under 18.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

• access your data
• request deletion
• update your information
• withdraw consent

Email us at help@writerverseunvaled.com if you want to exercise these rights.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be reflected with a new “Last updated” date.

11. Contact Questions? Email: help@writerverseunvaled.com